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Telstra's 3G network is closing 30th June 2024. Text '3" to 3498 to check if your device is impacted.

How can we help you?

We've covered all the Konec Mobile hot topics in the FAQs below, but if you can't find the answer you need, send us a support request from your account, call us on 1300 4 KONEC, or drop us an email at help@konec.com.au.

Getting Konected

Need some help?

If you can't find the help you need in our FAQs, send us a support request and we'll get right back to you.

Contact Us

If you're a Konec Mobile customer, send us a support request from your account for a speedy reply. If you're not a customer yet, we'd love to hear from you so drop us an email at: help@konec.com.au

Call us

We're here to help you on 1300 4 KONEC Monday to Friday 9am to 9pm.

Hearing or Vision Impared

If you need the assistance of the National Relay Service, here are their main contact numbers:

Speak and listen 1300 555 727
TTY 133 677
SMS Relay 0423 677 767